At MyHealth, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, mobile app, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, and other identifying details.

• Service Information: Appointment details, health service preferences, and communication records.

• Payment Information: Billing details, transaction IDs, and payment confirmation data.

• Technical Information: Device details, browser type, IP address, and cookies to improve user experience.

2. How We Use Your Information

We use the collected information for:

• Processing appointments, bookings, and payments.

• Providing customer support and improving our services.

• Sending service-related notifications, updates, and promotional offers.

• Ensuring compliance with legal and regulatory obligations.

3. Data Sharing and Disclosure

• We do not sell, rent, or trade your personal data with third parties.

• Your information may be shared only with:

  • Authorized service providers or partners involved in fulfilling your booking.

  • Legal authorities if required by law or for fraud prevention purposes.

4. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is 100% secure.

5. Cookies Policy

Our website and app use cookies to enhance your browsing experience and understand user behavior. You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

6. Data Retention

We retain your personal information only as long as necessary for providing services, fulfilling legal obligations, or resolving disputes.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications.

• Contact us for any data-related concerns.

To exercise these rights, please email us at [insert your official contact email].

8. Third-Party Links

Our platform may contain links to third-party websites or apps. We are not responsible for their privacy practices or content. Please review their respective privacy policies before sharing any personal data.

9. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised date. Continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

MyHealth

Address: House# 45, Block# G, Road# 14/3, Niketan, Gulshan-1, Dhaka – 1212
Email: contact@myhealthbd.org
Mobile: 01805 – 002 600